When Training and Mystery Shopping are synchronized, they reinforce one another, so 1 + 1 becomes 3. We learned that the only way to obtain this is having both in-house. Since Activate and Phantom people are one organization synergy no longer takes extra effort.
Mystery Shopping
related Training
Activate has created a unique training to onboard Mystery Shopping Clients to a world where feedback is motivating and makes sales staff want to aim higher. Establishing a feedback culture can make or break any improvement endeavor.
All sorts of Training
Activate used to catch spin-off training needs of Phantom Shopping clients. Today is the opposite. Activate introduces new clients to Phantom Shopping and performs a great variety of trainings beyond the scope of Mystery Shopping as well.